The method of requesting a replacement depends on the product line and organization level.
Cap & Gown (gown, cap, tam, tassel, cord, stole, hood, sash, collar, bow tie)
College
You need to contact Arcola.
K-12
Contact your local sales representative here: https://www.herffjones.com/find-a-rep/
Diploma (inserts, covers, mini diplomas, plaques)
College
You need to contact the Diploma team in Indy.
K-12
Contact your local sales representative here: https://www.herffjones.com/find-a-rep/
Frames
College
You need to contact Virginia Beach.
K-12
Contact your local sales representative here: https://www.herffjones.com/find-a-rep/
Jewelry
College
You need to contact Warwick.
College Class Rings
You need to contact the College Class Rings team in Indy.
K-12
Contact your local sales representative here: https://www.herffjones.com/find-a-rep/
Announcements (stageclip, smartshare, thank you cards)
College
You need to contact the Announcements team in Indy.
K-12
Contact your local sales representative here: https://www.herffjones.com/find-a-rep/
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